Privacy Policy

The Privacy Notice was updated on 27th January 2023 version 1

Our Contact Details

Name: Outsmart Agency Limited

Address: 90 Upper Lane, Gomersal, Cleckeaton, BD19 4JF

Phone Number: 0113 859 1688

E-mail: info@outsmartagency.com

The type of personal information we collect

We currently collect and process the following information:

·      Full name

·      Email address

·      Home address

·      Telephone number

How we get the personal information and why we have it

The personal information we process is provided to us directly by you via our website contact forms or via email correspondence for one of the following reasons:

·      To send you quotes

·      To send you relevant marketing communications about products and offers that we believe you would be interested in

We never pass on your data to any 3rd party organisations

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Andy Taylor by email at info@outsmartagency.com

(b) We have a contractual obligation.

(c) We have a legitimate interest.

How we store your personal information

Your information is securely stored.

We keep your personal information including your name, email, phone number and address for 12 months. We will then dispose of your information by permanently deleting all records from our online databases.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at: info@outsmartagency.com, or by calling 0113 859 1688 or by writing to Outsmart, 90 Upper Lane, Cleckheaton, BD19 4JF if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Outsmart, 90 Upper Lane, Cleckheaton, BD19 4JF

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk